Head-to-head comparison
Relay vs ServiceTitan
Enterprise FSM platform built for 20+ truck shops.
ServiceTitan is the field service management (FSM) platform most 100-truck HVAC shops end up on. It's dispatch, CRM, accounting integration, price-book management, and payroll — a category-defining product priced to match. If you have a full-time office manager, a dispatcher, and a controller, ServiceTitan pays for itself. If you're one to three trucks and your bottleneck isn't scheduling, it's the phone that doesn't get answered when you're on a job, ServiceTitan is the wrong tool. Relay is the other end of that spectrum: your website answers homeowners the moment they land, an AI receptionist picks up when you can't, and every missed call gets a follow-up text before the homeowner googles the next result. Flat pricing, no seats, live in a week.
Feature-by-feature
Contract; per-seat; onboarding fees. Sourced from public pricing pages; confirm current pricing with each vendor.
Frequently asked
Is Relay a ServiceTitan replacement?
No. Relay is a website + AI receptionist + lead recovery system. ServiceTitan is a dispatch/CRM platform. Small shops usually don't need dispatch software — they need their phone answered.
Can I run both?
Yes. Relay handles the top of the funnel (web + missed calls); ServiceTitan handles ops. Contractors who scale past ~10 trucks often do exactly this.
What does Relay cost vs ServiceTitan?
$149/mo flat, no seats, no implementation fees. ServiceTitan is quote-only and typically starts in the low four figures per month.
Build your Relay launch kit free. Publish when it's right.
Real live-preview site + AI receptionist + missed-call recovery. Days, not months.
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